Online Satisfaction Survey - 1277 Words

Satisfaction surveys have become a popular method of garnering information for entities across a wide array of interests to add perspicacity to improvement efforts. Several studies have investigated satisfaction in online universities’ programs. However, fewer studies have been conducted to examine the unique environment of online graduate education and students’ reports of satisfaction. The rationale for this study was to examine how collegiality measures practiced in these classes differ. In addition, the purpose of this study was to determine to what extent, if any, relationships exist between social and cognitive presence factors and online graduate students’ reports of satisfaction for students enrolled at a Christian university†¦show more content†¦Results of a further post-hoc t-test indicated no significant difference between the collegiality practices with the highest mean scores of opportunity to introduce self to other students (M = 5.07) and regular communication with instructor (M = 4.62). Additional post hoc t-tests were conducted to analyze the collegiality practice with the highest mean score and those measures which are least practiced, as was indicated by those measures with the lowest mean scores. These tests showed significant differences between the means. The hypothesis for research question one was, â€Å"Collegiality measures practiced in graduate online classes will differ significantly.† Based on the statistical analyses of question one, this hypothesis is accepted. Subsequently, the implications of this suggest that universities with online graduate programs can utilize these results to incorporate into best practices when conducting online classes. The second research question examined the relationship between graduate students’ perceptions of social presence and reports of satisfaction with online learning. A correlation coefficient was employed to determine if a relationship exists between the given social presence predictor variables and reports of graduate online learners’ satisfaction. The data given in Table 7 show that relationships exist among the analyzed factors. 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